Email to advantage pro  http://www.cjbibus.com/20190610Email to advantage pro.htm

AdvantagePro has been able to fix what was impossible (and I mean that) for others in the past so here is the current situation and I deeply hope you can solve this. I would appreciate:

·         Either setting up an appointment for an estimate to fix this problem as soon as you can come

·         And, if helpful to you, also moving up my annual maintenance check to when you come out to fix this problem. I am fine with your doing both in the same period.

 

I can work from home June 17 through June 21st so any time during that week would be great for the estimate and, if possible, for the repair. If those dates are not possible, I can list more dates when I can figure out how to work at home.

 

I really appreciate you all and I hope you can do magic again,

C.J. Bibus

 

Below is information to try to introduce these changes. To me, pictures are the fastest way to do this, but the last time files of pictures were too big to email so I figured out—I hope—how to make links. If you click on the underlined words below, you should be able to see the picture explained in those words. You probably know this trick, but I tend to open links in a new window or new tab. If you have any problem seeing these pictures, just tell me and I will try to fix it.

 

Overview of the Problems with 2 Gutters (with Pictures Here and Below):

1.       Gutter at the front door area is overflowing.-This has happened before and you guys figured out how to adjust it before so I am assume you can again.
Why this gutter matters: This overflow erodes the base at the left side of the garage. In the past, the overflow also built up water around the front of the house.

 

2.       Gutter to the left of the fireplace at the back of the house is having increasing troubles since flooding April, May, and June. This gutter is essential to the back of the house not flooding because it takes that water from the left side of the roof and—until April—that gutter passes all of that water:

·         to the gutter over the back door that is attached

·         to the downspout on the patio that is attached

·         to a 6’ enclosed black downspout extender that crosses the entire width of the patio and empties

·         into the trench along the patio that goes

·         to the sump pump which sends the water through underground drains

·         to an outlet on the street

Why this gutter matters: Based on these last months, the gutter to the left of the fireplace beside the back door now threatens the fireplace itself, the living room, and the porch room where the back door is. Additionally, I cannot repeatedly drag a rolling cart filled with water to that trench.

Over the storms this spring, water is consistently and with greater force overflowing the left gutter so that the water overflows the gutter in these 4 spots:

·         Spot A: Corner at Left – Click here for the June example showing the overflow at the corner. (It was not that large in April, shown below.)

·         Spot B: Gutter Width– Click here for the May example showing the overflow ALONG the gutter width and even ABOVE the top of the EXTENDER. Expanding a picture to enlarge it can make it easier to see the water.

·         Spot C: Over the End of the Gutter onto the Fireplace– The far right of Spot B’s example shows the water going OVER the end of the gutter. Click here to see the speed of the water at Spot C in June.
Even after the rain ends, water from behind the EXTENDER continues to flow to the right in the gap where the EXTENDER ends and the brick begins. Click here to see that gap.

·         Spot D: Over the gutter above the back door that connects to the gutter to the left of the fireplace. – Click here for water ABOVE the top of that gutter EXTENDER above the back door. Expanding a picture to enlarge it can make it easier to see the water. FYI: Water also sometimes beads along this area, but I have not yet relocated that picture.

 

Layperson’s Guess and thus the reason for me separating the pictures into April, May, and June just in case it helps you.

There was a minor drip from the gutter to the left of the fireplace that I talked to the person about when you did the August 2018 maintenance checkup, but then I had no pictures and just running a hose through it did not show the consequence of a heavy flow of water. My guess is that it is the slope is messed up because of the stress of the rains this spring. The rains came in April, May (multiple days and heavier than Harvey), and June.

 

April Examples of Problems at the gutter on the left side of the fireplace at the back of the house

The rain may have come off the gutter at the front of the house, but I did not notice as I did with May and June.

 

In April with the gutter on the left side of the fireplace at the back of the house, the water was overflowing the gutter at Spot A: Corner and Spot B: Gutter Width. (The water did not yet flow OVER the end of the gutter as it did in May and June):

·         April - Water was flowing OVER the Gutter AT Spot A (corner) and ALONG Spot B (the length of the gutter).
FYI: In information about May flooding, there is a better picture of the overflow at Spot A (corner). By May, Spot A seemed to have a lot bigger openings.

·         April - My attempts to deal with this new flow of water – In April (unlike May and June), I was able to drag these smaller containers of water away from the backdoor of the house and to the trench that goes to the sump pump.

 

May Examples of the Problems with 2 Gutters—one at front of the house and one on the left side of the fireplace at the back of the house

In May, the speed and volume of the water were amazing. At this house, the rains were worse than Harvey—but then the gutter did not leak.

 

1.       The gutter over the front door – Click here for the water overflowing the gutter over the FRONT door. The front door gutter overflowing also happened at the other flooding dates below, but I did not have time to take pictures given the speed of flooding at the back of the house.

 

2.       Unlike the gutter to the right of the fireplace, the gutter to the left of the fireplace beside the back door now threatens the fireplace itself, the living room, and the porch room where the back door is.

·         May – The amount of water coming on the gutter to the left side of the fireplace was very different from April:

·         Click here to see that I initially I tried the same size containers I had used in April.

·         Click here to see how I shifted to big gray bins and then added a blue rolling cart. I tried two 2 4X16 gray storage bins, but they filled so quickly that I also could not drag them away. In desperation, I moved them over to catch the water in front of the window and place under Spot C a blue rolling cart that I use for yard work.
I was able to roll the cart away from the back of the house and dump it in a trench that leads to the sump pump. I had to dump the full blue rolling cart over and over with these storms.

·         The amount of water from Spots A, B, and C resulted in my putting old fabric used for covering plants in winter at the window beside the back door and into the living room. Click here for this location where I tried to soak up the water with old fabric. I picked the fabric up when soaked, replaced the wet fabrics with dry one, and washed and dried the wet ones so I could keep having try fabric down there
It was scary enough that I even moved an oriental rug in the living room because I feared flooding into the house. Fortunately, the rain stopped before that.

 

June Examples of the Problems with 2 Gutters—only shows examples of the problems on the left side of the fireplace at the back of the house

The June waters seem less than May, but the gutter itself seemed worse. Three spots were now leaking badly on the gutter to the left of the fireplace and next to the living room:

·         Spot A became worse. Click here for the June example showing the overflow at the corner.

·         Spot C became worse. Click here to see the flow OVER the end of the gutter just slide down the fireplace wall. Unless I could catch it with the blue cart, the waters just stayed there.  This happened several times.